Introduction to Blue Light Integrity

Our Mission 

At Blue Light Integrity, our mission is to empower organizations with the tools to track, measure, and enhance their interactions with the public. By providing clear, data-driven insights, we help build trust, accountability, and transparency in every engagement. Our commitment is to support ethical, high-quality service, ensuring that every interaction reflects integrity, professionalism, and respect.  

Mark Barber – Founder of Blue Light Integrity

Mark is the visionary behind Blue Light Integrity, a platform dedicated to helping organizations track, measure, and enhance their interactions with the public. With a proven background in Applied Criminology with the University of Cambridge and 20 years in law enforcement, Mark is passionate about promoting transparency, accountability, and trust in public-facing services.

Drawing on his experience in law enforcement and criminology, Mark recognized the need for a data-driven approach to evaluating and improving public interactions. This led to the creation of Blue Light Integrity, a solution designed to provide actionable insights that drive ethical and professional engagement.

Committed to integrity and innovation, Mark continues to lead Blue Light Integrity with a focus on empowering organizations to uphold the highest standards in public service.

Our founder is a published author with Cambridge University. During his studies Mark designed, tracked and scored the quality of stop & search encounters with the public. Mark was able to design and implement a system that scored the interactions using a procedural justice methodology and identified good and poor interactions. Mark's system can be used by any organisation to improve their interactions with the public.  Read more 

Procedural Justice works!

Other studies have shown a 10% reduction in complaints and 6.4% reduction in use of force. Read more.

Furthermore, across three large US police forces arrests and use officer use of force reduced whilst crime reduced by 14% in police hotspots. Read more.